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Customer Service

Customer service 

At our aim is to always provide customers with the highest levels of customer service, quality of product and response to your requests and sales orders. 

This website is set-up to be a simple self service online shop. 

We will fulfil your order promptly and if for any reason we are unable to process your order, we will contact you by email or telephone.

We do offer a limited telephone order service, however, our best prices and offers are available only for online sales.

We would like your repeat business and are happy to discuss discounts for volume and repeat orders. 

Please call us to discuss - 0845 0944 038

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We Value our Customers

Greasetrapsales have built a regular and loyal customer base providing quality grease trap products and excellent customer service. We have traded successfully online for over 10 years and value all of our customers.